Your shopping bag is empty
Go to the shopRefund & Return Policy
Refund & Return Policy
Zorjan
Refund & Return Policy
Your satisfaction is our priority. We make returns and refunds simple and hassle-free.
Delivery
We are committed to getting your order to you quickly and reliably.
3 – 5
Business Days
All orders are processed and delivered within 3 to 5 business days across Pakistan.
Easy Returns
We offer easy, no-hassle returns in the following situations:
01
Wrong Order
Received a different item than what you ordered? We will arrange a return and full refund immediately.
02
Size Issue
If the size doesn't fit as expected, we make it easy to return and exchange for the right size.
03
Damaged Item
Received a damaged product? Send us photos and we will process a full 100% refund promptly.
Refund Policy
We offer a 100% refund in verified cases of wrong orders, size issues, or damaged items. Refunds are processed after our team reviews and confirms the issue.
100% refund on damaged items — photographic evidence required
100% refund on wrong items received — verified upon review
Exchange or refund available for size issues
How to Request
01
Contact Us
Reach out via email with your order number and a description of the issue.
02
Provide Evidence
Share clear photos of the item received, especially for damaged or wrong orders.
03
Review
Our team will review your case and verify the issue within a short timeframe.
04
Resolution
We will process your refund or arrange an exchange and return pickup as applicable.
Need Help?
If you have any questions about our refund or return process, our team is here to assist you.
Email: zorjan6@gmail.com